The State Reforms proposed by Department for Promotion of Industry and Internal Trade (DPIIT) requires States and Union Territories (UTs) to have a Single Window System across various Departments with the following features:
i. Allow online submission of application without the need to submit physical copies of the application.
ii. Eliminate physical touch-point for document submission and verification.
iii. Allow applicant to track status of application online.
iv. Ensure the applicant receives an SMS/e-mail notification as and when the application is submitted and/or query is raised and/or application is approved/rejected.
v. Service wise approvals may be granted as and when received from the Department concerned.
vi. Mandate that all queries/clarifications related to investors’ application are sought in one go and within 7 days of receipt of the application.
Under the assessment exercise of States/UTs for the year 2017-18, 21 States/UTs have designed and implemented online Single Window System.
This information was given by the Minister of Commerce and Industry, PiyushGoyal, in a written reply in the Lok Sabha today.
***
MM
