LPG Cylinder: This is what consumer can do if “delivery charges” are demanded

Hyderabad: Bharat Petroleum Corporation Limited has started an Android mobile app to facilitate the consumers to book LPG cylinders online. Consumers can now pay the amount online through credit/debit cards.

Meanwhile, Mr. Muthu Swami, Coordinator of Bharat Petroleum Corporation Limited told that he has been receiving many complaints from the consumers that the delivery staffs are demanding extra money over and above the cost of the cylinder.

While addressing a review meeting of the LPG Dealers, Chief Rationing Officer of Telangana, Ms. Bala Maya Devi told that the LPG dealers that delivery staff has no authority to demand extra charges from the consumers. If they do so and if the consumers complain, action should be taken.