Daily Archive: January 29, 2019

Tata Tele Business Services bags CII Award for Customer Obsession 2018

New Delhi, (29/1/2019): Tata Tele Business Services India’s leading enterprise communication service provider has been honoured by CII with Active Customer Engagement Award as part of CII Award for Customer Obsession-2018. Tata Tele Business Services won the award in the Services segment amongst Large Business Organisations. Tata Tele Business Services is a progressive digital catalyst, that enables small, medium and large enterprises through its suite of voice, data and ICS (IOT, Cloud and SaaS) products & services.

CII Customer Obsession Award recognizes businesses that demonstrate the highest level of commitment towards their customers by following a ‘customer first’ approach and continuously promote customer-centric culture across their value chain. The winner is selected after comprehensive analysis of the company’s profile, leadership role and strategic focus on customer centricity and the rigorous guidelines set by CII to meet customer satisfaction.

Speaking on the recognition, Mr. Harjit Singh Chauhan, Senior Vice President, Tata Tele Business Services, said “We are delighted to receive this prestigious award from CII for the second year in running. This award is an affirmation of the “customer first” approach that we diligently bring to bear across the customer life cycle. An industry recognition, such as this, motivates us to work harder, encourages us to anticipate customer requirements earlier and execute better. We are committed to enabling our customers to be more productive, more competitive and to ‘Do Big’ in their business.”

Tata Tele Business Services (TTBS), belonging to the prestigious Tata group of companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. Also, with fibre optic network running across 125,000 km., operations in over 60 cities, 1000+ partners and the largest team with 2000+ professionals, TTBS is well geared up to cater to the small, medium & large business community in India. Focus on customer centricity and innovation has helped TTBS garner recognition from customers and peers alike. Some recent accolades include- the CII Award for Customer Obsession, ET Telecom Award for Safety App, World Quality Congress Award for innovation in LOLA (low latency) services, and CMO Asia Award for our thought leadership platform – Do Big Symposium. TTBS strives to always get the best technology and services to businesses so that they can improve processes, reach customers more effectively, manage workforce more efficiently and Do Big.